
Three Moves Ahead: Communications as Reputational Chess
Nov 2
3 min read
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For too long, communications has been misunderstood as a transactional discipline—a simple game of pitching stories and collecting press clips. But that narrow view fundamentally misrepresents what great communicators actually do. Communications isn't just about earning media coverage; it's about playing reputational chess, where every move shapes how stakeholders perceive your organization, often three or four steps ahead of the immediate moment.
David Ogilvy famously said, "It takes twenty years to build a reputation and five minutes to ruin it." While Ogilvy built his legend in advertising, his observation cuts to the heart of strategic communications: reputation is a long game that requires foresight, positioning, and the ability to anticipate how today's narrative choices will compound over time. The best communicators don't just react to the news cycle—they architect it.
The Misconception of "Earned Media"
Calling communications an "earned channel" reduces the discipline to media relations alone, as if the sum total of our value is securing a byline or broadcast segment. This framing ignores the strategic counsel that happens before a single pitch is sent: the narrative architecture, the stakeholder mapping, the message stress-testing, and the reputational risk modeling that determines whether we should lean into a story, stay silent, or reframe entirely.
Consider a product launch. A transactional approach focuses on the launch day press hit. A chess player thinks: How does this launch position us for the analyst briefing next quarter? What does it signal to our competitors? How does it build credibility for the bigger strategic story we're telling in six months? Every communication becomes a move in a longer game, with cascading implications for reputation, trust, and market positioning.
Why This Matters More Than Ever
Today's digital landscape has transformed communications from a quarterly earnings story into an always-on reputational environment. Social media has democratized narrative creation, meaning companies no longer control their stories—they participate in them. This shift demands strategic sophistication that makes reputational chess more critical than ever.
Three emerging trends underscore this evolution:
First, the rise of narrative ecosystems over isolated placements. A TechCrunch article doesn't exist in isolation—it lives within Reddit threads, LinkedIn commentary, investor Slack channels, and competitive positioning documents. Communicators must orchestrate how stories propagate across these interconnected environments, anticipating second and third-order effects.
Second, the compression of response windows. What once took weeks to become a reputational issue now unfolds in hours. Crisis communications has evolved from reactive firefighting to predictive modeling—gaming out scenarios, pre-positioning narratives, and maintaining option value before issues emerge.
Third, the integration of communications with business strategy itself. The most sophisticated organizations no longer ask communicators to "announce" decisions—they involve them in making decisions, using reputational implications as a strategic input alongside financial modeling and competitive analysis.
The New Mandate
The communicators who will thrive in this environment aren't those who collect the most clips—they're the strategic advisors who understand that every communication is a chess move. They know when to sacrifice a pawn (acknowledge a weakness) to protect the queen (preserve leadership credibility). They recognize that silence is a strategic choice, not a failure to pitch. They architect narratives that compound over time, building reputational assets that appreciate with each deliberate move.
This is the mandate of modern communications: not to earn coverage, but to shape the long game of organizational reputation with the strategic precision of a grandmaster.





